Susan Jordan

Susan Jordan

Location: Bethany Beach, DE


Susan has delivered over 1500 coaching hours to over 160 Fortune 500 leaders. As a coach, she loves to engage in conversations that allow curiosity to unravel the gap between where a leader is and where they want to be. Through her corporate work, Susan identified that many professionals are promoted from ""doers"" into leaders without the knowledge or confidence to succeed in those roles. Susan helps them develop emotional intelligence, executive presence, and strategic communication skills that instill confidence in being authentic leaders. She leverages assessments, goal-setting frameworks, and learnings to support leaders on this journey.

Susan spent decades in the corporate environment in finance leadership roles. With a deep understanding of business operations, Susan understands the challenges that leaders face and speaks the language of business. While leading Directors in managed facilities, she interacted with various stakeholders, managed transitions, and specialized in goal alignment.

Ask Susan's clients why they chose her, and they'll quickly tell you she's the ""coaching match"" for them. Why? Because she's not your one-size-fits-all coach who provides prescribed answers. Instead, clients seek out Susan for her: Personalized and transformative approach to enhancing your career performance; a relaxed, often humorous style that makes her approachable and easy to talk to; Willingness to explore, consider alternatives, and seek transformative answers; Uncanny ability to drill down quickly and accurately to synthesize the most complex issues; Commitment to life-long learning, best practices, and the determination to lead by example; Dedication and partnership with clients throughout their career journeys

Susan is a lifelong learner and collaborator who practices her craft. She's a member of the Forbes Coaches Council and the International Coaching Federation and participates in coaching supervision groups.

Niche Areas of Expertise

  • Career Development
  • Executive Presence
  • Leaders in Transition
  • Women & Leadership
  • Emotional Intelligence
  • Change Management
  • Diversity & Inclusion
  • Intercultural Communications

Industry Experience

  • High Tech
  • Financial Services
  • Media & Entertainment
  • Hospitality
  • Healthcare Systems & Services
  • Nonprofit
  • Manufacturing
  • Pharmaceuticals & Medical Products
  • Professional Services
  • Telecommunications


  • English


  • Penn State University - MBA, Business
  • Saint Joseph's University - MSOD, Leadership


  • Hogan
  • DiSC
  • The Predictive Index
  • EQI
  • Deeper Signals
  • AIIR Coaching Mindset Index

Are you ready to shape a better future together?

Partner with AIIR to empower your leaders and ascend into the future.

Learn More