Heather Kay

Heather Kay

Location: Lafayette Hill, PA

Biography

When working with individuals or teams, my goal is always to ensure that their success is enhanced by our time together. Helping others develop by leveraging their strengths is how this reality is accomplished.

I’ve been an HR professional for over 25 years, with a background in Learning and Development and Talent Management. I’ve designed and facilitated programs for high-potentials, people managers and leaders, and development planning. As an experienced facilitator and coach, I’ve utilized my ability to connect with participants as individuals and challenge them to find ways to be their best in all aspects of their lives.

The foundation behind my approach is simply to turn content into action—to create a path for individuals to make an impact on themselves, others, and their organizations. Through my work in creating a strengths-based organization, 72% of those who completed my program reported having an increase in productivity. For those who fully participated in the employee engagement programs, higher engagement scores were reported, and my own team was in the top 10% of the organization. I was even asked to present at the Gallup International Conference about these achievements!

Facilitation and coaching are about understanding your audience and delivering what they need. My brand has been described as direct, challenging others to think differently, and fun. Whether it’s around performance management, leadership development, or supporting people as they elevate their success, people tend to connect with me in an authentic and genuine way, which leads to increased engagement and better results.

Niche Areas of Expertise

  • Executive Presence
  • HR Advisory
  • Leaders in Transition
  • Onboarding
  • Team Effectiveness

Industry Experience

  • Education
  • Healthcare Systems & Services

Languages

  • English

Education

  • University of South Carolina - MEd, Higher Education
  • Lehigh University - BA, Government & Religious Studies

Certifications

  • MBTI
  • StrengthsFinder
  • AIIR Team Effectiveness Survey
  • Myers-Briggs Personality Instrument

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