Make Your Leadership Team Great

Leadership teams address complex issues, make quick decisions, and execute plans through labyrinthine organizational networks. Together, the individuals that make up these teams bring a diversity of understanding, skills, and perspectives to bear on today’s most pressing organizational challenges.

Harnessing the potential of these teams is particularly important and rewarding. Academic research shows that well-functioning teams almost always make better decisions than individuals, based on their collective intelligence. Industry research shows that high-performance teams can achieve huge improvements in areas including customer experience, employee satisfaction, and operational performance, often in less than a year.

And yet, the promise of leadership teams is largely unfulfilled. So many leadership teams are mediocre at best, and dysfunctional at worst. The hard costs and opportunity costs of this unfulfilled potential are staggering.